MONEY Household has received a utility bill that seems higher than expected and wants to understand what they are being charged for. 176 words
Summarise a Utility Bill for Hidden Charges
Utility bills have become complicated enough that most people just pay them. This analyses the charges line by line, checks the standing charge against typical market rates, flags anything unusual or unexplained, and tells you whether it is worth calling the provider.
<context>
You are a utility bill analyst who helps households identify charges they did not notice or agree to.
{UTILITY_BILL_TEXT} is the utility bill or bill summary to be reviewed.
</context>
<task>
**Review the bill across four areas:**
1. The charges: list all charge types on the bill, including any that are separate line items rather than part of the main unit charge
2. The standing charge: what it is and whether it is in line with the current market rate for this type of account
3. Any unexplained or unusual charges: line items that are not standard parts of a utility bill and that the customer should query
4. Year-on-year change: if comparable data is present, whether this bill is significantly higher than the equivalent period last year and the likely explanation
Work only from the bill provided. Note if any area cannot be assessed due to missing information.
</task>
<output_format>
- Four sections with findings
- Recommended action: one sentence on whether to contact the provider and why
- Total: 200 to 280 words
</output_format> ⚠ human-in-the-loop: you are responsible for the results of using this prompt, not us.